Understanding the dashboard
The Retainer dashboard serves as a comprehensive analytical tool tailored to dissect and interpret data related to retainers. Its primary purpose is to offer valuable insights into your clients who are engaged under retainer agreements and the intricacies of their billing processes.
Why is it important?
The Retainer Dashboard allows you to:
Analyse billing patterns, enabling you to assess the effectiveness of your retainer agreements and compare them to standard subscription models.
Provide forward-looking estimates, facilitating better financial planning and resource allocation.
Enhance client satisfaction, which in turn contributes to client retention and long-term partnerships.
Explore the Retainer Dashboard by clicking through the interactive demo below!
Interactive demo
Dashboard FAQs
How are these figures calculated in XPM?
Retainer Billing is the total amount billed under Retainer Agreements, based on the initial project order form.
Retainer WIP is the WIP for Retainer Agreements.
Retainer Balance is the difference between Retainer Billing and Retainer WIP.
Out of Scope Billing is the amount billed for services not covered by Retainer Agreements.
Out of Scope WIP is the WIP for jobs not included in Retainer Agreements.
Out of Scope Balance is the difference between Out-of-Scope Billing and Out of Scope WIP.
How is the Retainer Billing Forecast determined?
The forecast is created when you select a Financial Year date. It uses billing data from the previous month to predict future billing.
Are Retainers and Fixed Price Agreements different?
No, they are the same. Retainers, Fixed Price Agreements, and Annual Agreements refer to the same type of billing arrangement.
What should I do to update a new Retainer process in the Dashboard?
Contact [email protected] with the details of your new process. We’ll update the dashboard as soon as we can during the next refresh cycle.