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WFM Team Member KPI Dashboard

Understand what this dashboard is for, its importance, navigation, and the relevant FAQs!

DashboardInsights Team avatar
Written by DashboardInsights Team
Updated over a week ago

Understanding the dashboard

The Team Member KPI Dashboard provides a comprehensive view of each key performance indices essential in determining overall attainment of organizational objectives and targets. This dashboard allows you to identify opportunities and potential risks associated with operational costs and workload balancing.


Why is it important?

The Team Member KPI Dashboard provides you with the following relevant information:

  • Provides data visualisation for key performance indicators of operational performance

  • Empowers quick and easy identification of objectives and target attainment

  • Offers actionable insights into meeting defined objectives and targets

Explore the Team Member KPI Dashboard by clicking through the interactive demo below!


Interactive demo


Dashboard FAQs

  • Can I customise the KPIs shown in the Team Member Analysis Dashboard?

    • Yes, you can customise the dashboard by selecting KPI values for each team member. Use the options provided on the left side to include or exclude KPIs with a simple click.

  • What options are available for defining the date range in the dashboard?

    • You can set the date range by selecting from available choices or manually inputting start and end dates. Moreover, you can also limit data by selecting items directly from the table displayed in the dashboard.

  • How can I view dashboard values separately for active and former team members?

    • Use the dashboard's built-in feature to select whether to view values for active only, former only, or both categories of team members. Simply click on the filter options to make your selection.

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